Warranty Policy

At Elementscalcutta, we are committed to delivering sarees that reflect quality craftsmanship and authenticity. Please review our warranty guidelines before purchase.

1. What’s Covered
Our 30-day warranty covers manufacturing defects in:

Weaving (e.g., missing threads, loose zari)
Dyeing (e.g., color bleeding/fading under normal wash)
Embroidery or embellishment issues

2. What’s Not Covered

❌ Damage from wear & tear, mishandling, or incorrect washing
❌ Fabric stains, cuts, burns after delivery
❌ Slight color differences due to screen/lighting
❌ Custom-stitched or altered sarees

3. How to Claim

📩 Email elementscalcutta@gmail.com within 30 days of delivery
📸 Include order ID, clear defect photos, and a short description
✅ If approved, we’ll offer a replacement or store credit (refunds only in rare cases)