Terms Of Service

Sale Products

Products purchased during any SALE or promotional offer are non-refundable, non-exchangeable, and not eligible for return under any circumstances.

Website Usage

Unauthorized use of the Elements Calcutta website, including copying, reproducing, or distributing any content without permission, may result in a claim for damages and/or constitute a criminal offence.

Damaged Products Policy

If you receive a damaged item, a complete unboxing video (from package opening to showing the damage) is required.
Once verified, we will arrange a return or exchange within 7 business days.

External Linking

Creating a link to our website from any other site, platform, or document is not permitted without prior written consent from Elements Calcutta.

Prices & Taxes

All product prices displayed on our platforms are inclusive of applicable taxes.

Customized Products Policy

Accurate measurements must be provided when placing a customized order. Refer to our Size Guide for help with measurement instructions. No exchange, return, or refund is offered for customized items unless the product is received damaged.

If verified, a coupon code refund will be issued to your Elements Calcutta account for future purchases.

ELEMENTS DESIGN STUDIO